All orders are processed within 1 to 3 business days after receiving your order confirmation email (excluding weekends and holidays.) You will receive another notification when your order has shipped. Once shipped, delivery times are determined by the shipping carrier.
Domestic Shipping Rates and Estimates
Shipping charges for your order will be calculated and displayed at checkout. Carrier-calculated shipping rates are available for selection at checkout.
At this time, we do not offer local delivery or pick-up.
At this time, we do not offer international shipping.
How do I check the status of my order?
When your order has shipped, you will receive an email notification from us, including a tracking number you can use to check its status. Please allow 72 hours for the tracking information to become available.
If you haven’t received your order within 7 days of receiving your shipping confirmation email, please contact us at firstname.lastname@example.org with your name and order number.
Refunds, returns, and exchanges
If you have any further questions, please don't hesitate to contact us at email@example.com
Charges are based on your order's weight and the distance it's shipped. Your shipping costs will be calculated for your review during checkout.
Orders that qualify for free shipping are usually shipped Economy Rate. You may choose a different shipping method for an additional charge. Free shipping only applies to the continental U.S. (excluding HI, AK, and other US territories). Please note that if you use a discount coupon code on your order, your order must be greater than $60.00 after the discount has been applied to qualify for free shipping.
Economy Rate shipping is our most economical shipping method most often used. Most orders will be delivered within 10 business days, but longer delays are possible. All shipments have a tracking number, so you can easily track your order online.